Frequently asked questions
How long will my order take?
Most of my items are hand painted to order so please allow at least 1-2 weeks from the time you order until the item is dispatched and order in plenty of time for that special event.
What if the colour I like is not shown?
Colour options for the items shown reflect the ones I am most often asked for but I'm always open to exploring new colour options. If you have a hankering for a colour that is not included, do get in touch and I will do my best to make your perfect item.
Can you make an item with my favourite Disney character?
As much as I'm a Disney princess at heart, I am unable to create anything that includes Disney characters or any other characters that are subject to copyright.
What do I do if my order has not arrived?
If your item has been dispatched and has not arrived within a resonable time, please get in touch and let me know.